Delete your Sottovo Note data

You can delete individual notes, or your whole account, at any time. Deletion is permanent and cannot be undone.

From inside the app

1. Open Sottovo Note and tap your profile picture, top left of the Home screen.
2. Scroll to Account and tap Delete account.
3. Read the confirmation, tick the acknowledgement, and confirm.

If you cannot sign in

Email support@sottovonote.com from the address you registered with and ask for your account to be deleted. We will verify the request and confirm once it is done.

Deleting some of your data, without deleting your account

You do not have to delete your whole account to remove data. Open the Notes tab, press and hold any note (or use the menu on the note itself) and choose Delete. That removes the note, its transcript, its summary, its AI chat and its audio recording — from this device and from your cloud backup — and leaves the rest of your account untouched.

To disconnect a calendar without deleting anything else, open Calendar Meetings and tap Disconnect next to the account. That revokes our access and deletes the stored tokens for it.

What is deleted

• Your account and sign-in credentials
• Every note, transcript, summary and audio recording
• Your AI chat history
• Your cloud backup and any uploaded files
• Connected calendar accounts and their access tokens
• Usage records and subscription records, including your email address

Your Google Play subscription is cancelled at the same time so that you are not charged again. Google Play does not refund the period already paid for.

Timing and what is kept

Data is deleted immediately when you confirm. Backup copies held by our hosting provider may persist for up to 30 days before being overwritten in the ordinary course of operation. We keep nothing that identifies you after deletion, except where we are required by law to retain transaction records.